Reports

On March 25, 2020 the Government of Canada invoked the Quarantine Act. This requires all travelers returning to Canada – with the exception of what the federal government is calling "essential workers" – enter a mandatory 14-day period of isolation, regardless of whether any symptoms of COVID-19 are present.

For concerns relating to returning travelers who are not self-isolating and who arrived on or after March 25, please contact:

• Brant County Health Unit at 519-753-4937 and press '5'. 
  

Please refer to the COVID-19 Response Framework for current gathering limits.   

To report a violation of the provincial orders, please contact:

In the County of Brant:

• email COVID-19@brant.ca or call 519-761-8391

• For more information, visit www.brant.ca/COVID-19.

In Brantford:

• email covidviolations@brantford.ca or call the City's Customer Contact Centre at 519-759-4150.

• For more information about what the City can enforce in priority order, please visit the City's website at: Brantford.ca/covid19violations.

Physical distancing, two metres (six feet) apart, from others is required to control the spread of COVID-19. Residents should avoid crowds and practice physical distancing everywhere, including in open establishments, such as supermarkets, grocery stores, convenience stores, liquor stores or take-out services.

For complaints relating to people not following the physical distancing guidelines in open establishments, please contact:

In the County of Brant:

• email COVID-19@brant.ca or call 519-761-8391.
  

In Brantford:

• Brant County Health Unit at 519-753-4937 and press '5'.
  

For more information on how to practice physical distancing, visit the BCHU COVID-19 webpage.

For complaints relating to people not complying with the mandatory face coverings in public places by-law, please contact:

For more information about how the Ontario COVID-19 Response Framework impacts businesses, please visit the Ontario government’s website.

If you have concerns that a business or service is still open when it should not be, please contact:

In the County of Brant:

• email COVID-19@brant.ca or call 519-761-8391.
  

In Brantford:

Brant County Health Unit at 519-753-4937 and press '5', or contact the City of Brantford at covidviolations@brantford.ca or call the City's Customer Contact Center at 519-759-4150. For more information about what the City can enforce in priority order, please visit the City's website at: Brantford.ca/covid19violations.

Business Questions

Companies and workplaces that have questions about the temporary closure of all non-essential workplaces related order can call Ontario's Stop the Spread Business Information Line at 1-888-444-3659.

Employee concerns

If you have COVID-19 concerns or questions about your workplace or construction site, please call the Ministry of Labour's Health and Safety Contact Centre at 1-877-202-0008.

Price gouging

The Province has both an online and telephone option for the public to report incidents of price gouging. Online reports can be made to the Province of Ontario, or consumers can call Consumer Protection Ontario at 1-800-889-9768 between 8:30 a.m. and 5 p.m. Monday to Friday.

COVID-related scams

We would like to remind the public to be extra vigilant when it comes to those trying to sell or provide products or services associated to COVID-19. Reliable, accurate and up-to-date information is provided through local public health officials. Anyone who believes they have been approached or contacted by someone who is misrepresenting themselves in an effort sell goods or services should report to police online at www.brantfordpolice.ca or www.opp.ca.

Contraventions of the Emergency Management and Civil Protections Act and/or City of Brantford or County Brant Bylaw violations will result in the attendance of City or County Bylaw Officers or Brant County Health Unit Inspection Officer, supported by a member of Brantford Police Service or Ontario Provincial Police (if warranted).

Should the City of Brantford or the County of Brant institute any additional bylaws, they will be enforced by the City of Brantford's or County of Brant's Bylaw Officers and supported by Brantford Police Service or Ontario Provincial Police, if warranted.

The severity of each infraction in relation to the potential risk to public health and the spread of COVID-19 will be considered when taking enforcement action. Consistent with existing enforcement approaches, a graduated approach to compliance will be implemented. This could include providing educational messaging or warnings to members of the public around the emergency orders and, if compliance is not obtained, the issuance of a ticket under the Provincial Offences Act or a summons under Part 3 of the Act.