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Health-Care Providers

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Diagnose/treat an infectious disease

Physicians and all health professionals may call a public health nurse or inspector regarding any infectious diseases case or for general information. The infectious diseases program also:

  • Assists with outbreak management (e.g., respiratory and gastrointestinal) in institutional and community settings
  • Works closely with the Brant Community Healthcare System to improve patient safety through public reporting and outbreak management.

Contact our infectious disease team

During regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m. excluding statutory holidays)

519-753-4937 ext. 454

After hours

Call 519-753-4937 and stay on the line to speak to an operator.

Resources

Download/print a chart, list, or form

Report an adverse event following immunization (AEFI)

Physicians, nurses and pharmacists must report AEFI to their local Medical Officer of Health under Section 38(3) of the Health Protection and Promotion Act (HPPA).

AEFIs are to be reported to the Health Unit within 7 days of the suspected adverse event, using the following Reporting Form.

  • Fax: 519-753-2140
  • Phone: 519-753-4937 ext. 454

Once a report is received, a Public Health Nurse investigates the adverse event and reports to the Medical Officer of Health.

Resources

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Report a reportable disease

Under the Health Protection and Promotion Act, cases of the following diseases must be reported to the Medical Officer of Health:

To report a reportable disease, contact our infectious disease team:

During regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m. excluding statutory holidays)

519-753-4937 ext. 454

After hours

Call 519-753-4937 and stay on the line to speak to an operator.

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Report a vaccine cold chain failure

Report all cold chain failures immediately to the Health Unit.

During regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m. excluding statutory holidays)

519-753-4937 ext. 454

After hours

Call 519-753-4937, stay on the line to speak to an operator, and ask to have the on-call manager paged.

Public health units are required under the Ontario Public Health Standards, issued under the authority of the Health Protection and Promotion Act, to:

  • Respond to reports of cold chain incidents
  • Inspect premises where provincially funded vaccines are stored.

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Learn about BCHU programs

 Child and reproductive health

HBHC is a free, one-to-one home visiting program for pregnant women, parents, and caregivers of children up to six years old. The focus of the program is on parenting, growth and development, and prenatal health.
To refer someone to the program call 519-753-4937 ext. 464 (Note: Families must provide consent in order to make referral)




Healthy Babies Healthy Children (HBHC) long-term home visiting component

  • Eligibility: Parents in Brantford and Brant County with a child under 6-years of age. All services are FREE and confidential.
  • In families where the children are assessed as being at-risk for poor developmental outcomes, Public Health Nurses (PHNs) may work with the families in their home for an extended period of time. PHNs and Family Home Visitors (FHVs) work with families to improve parental knowledge and skills in a broad range of issues impacting their children's health and development, e.g. access to food and shelter, access to health care, parent-child attachment, mental health, family violence, strengthening personal support systems and accessing community resources.  When a family has complex needs and multiple service providers are involved, a PHN can assist with communication, advocacy and coordination.
  • To refer a client to the HBHC program, phone: 519-753-4937 ext. 482.
  • Parents may also refer themselves.

Healthy Babies Healthy Children (HBHC) prenatal component

  • Eligibility: Expectant women and their partners in Brantford and Brant County. All services are FREE and confidential.
  • Health care professionals may complete a Larson Pre-Birth Screening Tool that will indicate if a referral to the HBHC program is appropriate.
  • The HBHC program is available to expectant parents who may have special risk factors and need extra support.  Such factors that may have an impact on child development are: low income, socially isolated or little family support, violence in the home, poor nutrition, lack of access to community or health services, smoking, and alcohol or drug use.
  • To refer a client to the HBHC program, phone: 519-753-4937 ext. 482.
  • Parents may also refer themselves.

Healthy Babies Healthy Children (HBHC) universal postpartum component

  • Eligibility: Parents in Brantford and Brant County with a baby up to 6-weeks of age. All services are FREE and confidential.
  • Upon receipt of discharge information from a hospital or midwife, a Public Health Nurse contacts all families by telephone, usually within 48-hours of hospital discharge. A postpartum home visit is offered to all families, regardless of risk, to assess postpartum health and adjustment, to ensure feeding is well established and to provide information on additional community resources.
  • To refer a client to the HBHC program, phone: 519-753-4937 ext. 482.
  • Parents may also refer themselves.

Parenting support is part of our Healthy Babies Healthy Children (HBHC” program. Call 519-753-4937 ext .464 for more information or to refer a client.  

The Health Unit also offers parenting classes with community partners.

At the drop-in centres, our public health nurses offer support and advice to pregnant women and parents of children 0-6 years, including discussion about:

  • Breastfeeding
  • Child health
  • Child safety
  • Growth and development
  • Nutrition
  • Parenting
Family drop-in centre schedule

Community Supports

Nutrition

Post-partum Mood Disorder

One in five women will suffer from some degree of postpartum depression and other postpartum mood disorders (PPMD) after the birth of a baby.

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Infectious diseases

Physicians and all health professionals may call a public health nurse or inspector regarding any infectious diseases case or for general information. The infectious diseases program also:

  • Assists with outbreak management (e.g., respiratory and gastrointestinal) in institutional and community settings
  • Works closely with the Brant Community Healthcare System to improve patient safety through public reporting and outbreak management.

Contact our infectious disease team

During regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m. excluding statutory holidays)

519-753-4937 ext. 454

After hours

Call 519-753-4937 and stay on the line to speak to an operator.


  • Regional Infection Control Networks: Our region - Central South Infection Control Network CSICN (Online signage • Factsheets • Public Health Agency of Canada guidelines • Other resources • Educational opportunities • FAQ’s • Newsletters • Employment • Key links • More)
  • Labstracts (Public Health Ontario): The Labstracts provide additional / current information for laboratory testing available through the Public Health Laboratories.

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Inspections

The Health Unit investigates all animal bites reported in Brantford and Brant County. Any resident bitten by an animal is advised to get medical attention right away and report the bite to the health unit at 519-753-4937 ext. 470.

Resources

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Oral health

We currently offer preventive services several days per week in Brantford at the Grand River Community Health Centre (363 Colborne St. E) and at the Brant County Health Unit building (194 Terrace Hill St.) We only provide services to children and youth age 17 years and younger who are:

  • Funded under the Healthy Smiles Ontario program for preventive dental services.

Contact Dental Services at 519-753-4937 ext. 450 or dental@bchu.org for more information or to book an appointment.

Dental Schools with Discounted Services

First Nations and Inuit

  • Health Canada benefits for eligible First Nations people and Inuit include a specified range of dental services not covered through private insurance plans or provincial/territorial health and social programs
  • Call 1-800-640-0642

Gift from the Heart

  • Free dental hygiene care from Registered Dental Hygienists (RDH) one day per year
  • Visit the Gift from the Heart website

Medical Assistance Fund

  • Available to low income individuals and families in Brant/Brantford not on OW or ODSP
  • “Relief of pain” services provided
  • Administered by Ontario Works Brant. Contact 519-759-3330 ext. 6273

Ontario Disability Support (ODSP)

  • ODSP Disability Health Benefits include basic dental services such as cleaning and fixing teeth
  • People no longer on ODSP but with high health costs may be eligible for Extended Health Benefits
  • People leaving ODSP for paid work with no health benefits from the employer may be eligible for the Transitional Health Benefit
  • Contact your ODSP caseworker or call the local ODSP office at 519-756-5790

Ontario Works (OW)

  • Adults qualify for “relief of pain” services only
  • Contact your caseworker or call the local Ontario Works office at 519-759-3330 or 519-759-7009

Veterans

  • Government coverage includes basic dental care and some pre-authorized comprehensive dental services.
  • Visit the Veterans' Affairs Canada website or call 1-866-522-2122

As of January 1, 2016 all dental care for children and youth funded by the Ontario government has been integrated under Healthy Smiles Ontario.

Healthy Smiles Ontario (HSO)

  • Dental care for children and youth who can not afford dental care
  • Family must meet income requirements
  • Contact Dental Services at 519-753-4937 ext. 450 or e-mail dental@bchu.org. You can also learn more at the Government of Ontario website

Preventive Services

  • Health Unit dental care offered to children declared eligible by staff (family meets Healthy Smiles Ontario requirements)
  • Services include fluoride varnish applications, pit and fissure sealants and oral hygiene instruction.
  • Contact Dental Services at 519-753-4937 ext. 450 or e-mail dental@bchu.org

Please note: This information was provided by the Ministry of Health and Long-Term Care on March 16, 2016. Details may be revised without prior notice.

This document provides a description of dental services available for Syrian refugees in Ontario under the Interim Federal Health Program (IFHP) and Healthy Smiles Ontario (HSO).

Interim Federal Health Program
Administered by Immigration, Refugees and Citizenship Canada

Syrian refugees (government-assisted and privately-sponsored) are automatically eligible for Type 1 benefits under the IFHP for 12 months. (1) Under Type 1 benefits, IFHP dental coverage is limited to initial services for emergency relief of pain or infection. If further treatment is considered necessary, a prior approval request must be submitted to Medavie Blue Cross before treatment begins.

Both children and adults are covered for dental care under the IFHP. IFHP certificates are issued to refugees at the point-of-entry upon arrival in Canada. Once Ontario Health Insurance Plan (OHIP) coverage is obtained, refugees still retain IFHP supplemental coverage, including dental, for the remaining period of eligibility (up to 12 months).

Dental providers must be registered as an IFHP provider in order to bill for services under the IFHP. To register as an IFHP provider, visit the Medavie Blue Cross provider website and click on the “Request Account” link.

How do I verify dental service coverage?

Dental providers registered with Medavie Blue Cross can verify coverage for specific benefits, including reimbursement rates, either through the electronic claim system or by contacting Medavie Blue Cross at 1-888-614-1880.

For more information on the IFHP, visit the Medavie Blue Cross website.

Medavie Blue Cross lists the following dental services as covered under the IFHP:

1. Emergency Examinations: Emergency examinations are covered no more than once every six months per dental office.

2. Diagnostic Radiography: X-rays are covered with restrictions on number and type.

3. Restorations: Restorations are covered for severely affected teeth only. All restorations must be pre-approved by submitting X-rays. Preapproved fillings on anterior and molar teeth have specific restrictions outlined by Medavie.

4. Extractions: Uncomplicated emergency extractions do not require preapproval. All complicated extraction codes must be submitted with X-rays for justification.

5. Emergency Prescriptions: Only those needed to treat the emergency conditions - there are charges for prescribing emergency medications.

6. Anesthetics: Anaesthetics are covered with restrictions dependent on the age of the patient. All anesthetics must be submitted for predetermination.

Medavie Blue Cross states that the following dental services are not covered under the IFHP:

  • routine root canal treatments, orthodontics, temporary and permanent prosthetics
  • intravenous sedation and nitrous oxide
  • prophylaxis and fluoride
  • facility fees
  • specialist fees (unless specially approved for oral surgeons and pedodontists)
  • pulpotomies and stainless steel crowns
  • bite-wing X-rays
  • restoration of incipient lesions or those not visible on an X-ray as it is considered routine
  • care
  • scaling and root planing
  • complete or partial dentures and relines

Healthy Smiles Ontario
Administered by the Ontario Ministry of Health and Long-Term Care

HSO provides free dental care for eligible children and youth aged 17 and under. HSO dental coverage includes preventive, routine, and emergency and essential treatment services to eligible children.

Children/youth and/or families with other insurance, including the IFHP, may be eligible to also receive dental benefits under HSO. Clients are required to access their other dental insurance as the first-payer prior to accessing HSO (with some exceptions). When treating HSO clients with coverage under IFHP, benefits will be coordinated with IFHP as the first payer.

Clients must apply for and meet the eligibility requirements of HSO to become enrolled. (2)

Refugee applicants can apply by mail to HSO. Application forms are available on the ministry’s website. Local public health units can help clients to apply or find a dental provider.

Healthy Smiles Ontario Streams

HSO has three streams:

1. The Core Services Stream: full HSO basket of oral health services for a set benefit period. The benefit period is standardized from August 1 to July 31 (or until the child’s 18th birthday).

Eligibility:

  • 17 years of age or younger and resident of Ontario, and
  • adjusted family net income at or below the level at which they would qualify for at least 90% of the maximum Ontario Child Benefit (OCB).

2. The Emergency and Essential Services Stream: full HSO basket of oral health services for 12 months from their date of enrolment (or until the child’s 18th birthday)

Eligibility:

  • 17 years of age or younger and resident of Ontario, and
  • meet both clinical and financial eligibility criteria
    • must be assessed with an emergency or essential dental need and
    • must attest to financial hardship

The Preventive Services Only (PSO) Stream: basket of preventive oral health services delivered almost exclusively by local public health units

Eligibility:

  • 17 years of age or younger and resident of Ontario, and
  • meet both clinical and financial eligibility criteria
    • must be assessed with a clinical dental need and
    • must have family income at a level equivalent to 100% OCB and attest to financial hardship

Healthy Smiles Ontario Fees and Services

1. Schedule of Dental Services and Fees for Dentist Providers; and

2. Schedule of Services and Fees for Non-Dentist Providers (i.e., dental hygienists, denturists and physician anaesthetists)

HSO covers services in the following categories:

  • diagnostic
  • preventive
  • restorative
  • endodontic
  • periodontal
  • fixed and removable prosthetics
  • oral and maxillofacial surgery
  • adjunctive services

Footnotes

(1) The programs and policies in place for Syrian refugees are consistent with what is currently available to otherType 1 refugee cohorts in Ontario. (Note: As of April 1, 2016, coverage will be the same for all individuals eligible for the IFHP, replacing the six different types of coverage).

(2) Children and youth 17 and under are automatically eligible and automatically enrolled in HSO when they or their family receive: Ontario Works, Temporary Care Assistance, the Ontario Disability Support Program or Assistance for Children with Severe Disabilities. 

All children attending elementary school in Brantford and Brant County (GEDSB and BHNCDSB) are screened for oral health. Every school is visited every year, but not every child is screened every year. At a minimum all JK, SK and Grade 2 students are seen.

Purpose:

  • Identify children with dental needs
  • Offer financial help to children with urgent dental problems
  • Identify children who are eligible for preventive dental services
  • Gather statistics on the dental health of each school community
  • Link families with other public health services

Call 519-753-4937 ext. 450 for more information.

Please note:
Our school screenings DO NOT replace regular dental visits. Children should continue to receive regular oral care from a qualified dental professional or contact the Health Unit for information about our dental treatment programs.

A parent may request a child be seen at school if that school has not already been screened for that school year. While all children attending elementary school in Brantford and Brant County with either the GEDSB or the BHNCDSB are eligible for screening, not every child is screened every year. At a minimum all JK, SK and Grade 2 students are seen. Contact Dental Services at 519-753-4937 ext. 450 or e-mail dental@bchu.org for more details.

The Smiles for Life curriculum consists of eight 45-minute modules covering core areas of oral health relevant to medical clinicians. It was produced by the Society of Teachers of Family Medicine (USA) and is endorsed by 15 medical/dental organizations.

Please note:
This curriculum was developed in the United States (a Canadian version is being developed.) American and Canadian recommendations for fluoride use differ; please refer to the Health Canada website for Canadian fluoride information.

oral_health_guest_speaker.JPG

Members of our oral health team are always eager to share information about oral health and our programs and services. Priority for speaking engagements is given to groups who interact with clients at risk for dental disease.

Depending upon capacity, staff may be available to attend community events or professional development opportunities.

Call 519-753-4937 ext. 450 or e-mail dental@bchu.org to book your oral health guest speaker!

Posters/flip charts

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Reproductive health

A public health nurse is available to make sure parents properly install their child's car seat.

These checks are available at 194 Terrace Hill St. by appointment only. For an appointment call 519-753-4937 ext. 465.

We offer prenatal classes to meet all parents' needs:

For more information call 519-753-4937 ext. 482.

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Tobacco

Quit Smoking Clinic

  • Individual counseling with a nurse
  • Free nicotine replacement therapy (patch, gum, or lozenges)
  • Enrollment is limited. If you are pregnant, breastfeeding, not a Brantford or Brant County resident, or are under 18 years of age, you are not eligible for nicotine replacement therapy. However, people of any age can still get counseling from the Quit Smoking Clinic.

STOP on the Road Workshops

  • Attend a three-hour workshop to learn psycho education skills for quitting smoking (held monthly)
  • Receive a FREE 5-week nicotine replacement therapy (NRT) kit to support your quit attempt

Resources

  • Tobacco
    • Quit smoking challenge and contests
    • Youth and tobacco
    • More helpful links and resources

To refer a client to our quit smoking services, please fill out our referral form (fillable PDF format).

We want our facilities and services to be accessible for everyone. If you would like to access the referral form in an alternative format or would like help filling out the form, please call our Tobacco program at 519-753-4937 ext. 455.

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Tuberculosis (TB)

Health-care providers must report all cases of latent TB infection, active disease, and positive tuberculin skin to the Brant County Health Unit, Infectious Diseases Program.

We provide:

  • Free TB medication
  • Follow-up of all cases of latent and active TB and positive skin tests

Active TB cases

Cases of active TB disease are to be reported immediately by

  • Phone: 519-753-4937 ext. 454
  • Fax: 519-753-9127

For reporting of latent TB or a positive skin test, call 519-753-4937 ext. 454 or fax to 519-753-9127.

Contact our infectious disease team

During regular business hours (Monday to Friday, 8:30 a.m. to 4:30 p.m. excluding statutory holidays)

519-753-4937 ext. 454

After hours

Call 519-753-4937 and stay on the line to speak to an operator.


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Vaccines/immunization

The Health Unit partners with local physicians to deliver and restock refrigerator vaccine supplies.

As part of the partnership, participating physicians report demographic and immunization data administered to children 18 years and under to the Health Unit.

For more information about this program call 519-753-4937 ext. 452.

Resources

Getting Ready to Provide Flu Vaccine is an on-demand webinar training tool for pharmacies looking to provide the seasonal flu vaccine to clients. The webinar was developed by the City of Hamilton and Halton Region.

Universal Influenza Immunization Program information and resources

For more information on the UIIP call 519-753-4937 ext. 445

Vaccine order pick-up

Vaccines orders must be placed within 1 business day, prior to pick up.

Vaccine orders will not be released unless cold chain criteria have been met.
Refrigerator temperature log sheets are to be faxed to the Health Unit at the end of the month.  Pick up is available from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.

To order vaccines, please call 519-753-4937 ext. 452.