The Health Unit partners with local health care providers to deliver and restock vaccines. HCPs can also order and pick up vaccines from the Health Unit.

Orders are faxed by HCP to the Health Unit two business days before scheduled delivery or pick up. Vaccine orders will not be released unless cold chain criteria have been met. Refrigerator temperature log sheets are to be faxed to the Health Unit by the first of the month. Pick up is available from 8:30 a.m. to 12 p.m. and 1 to 4p.m., Monday to Friday.

To order vaccines for pick up, please call 519-753-4937 ext. 452.

To order vaccines for delivery, please call 519-753-4937 ext. 266 or submit your order via fax or e-mail using the following form.

• Vaccine/Supply Order Form

To report vaccinations for children 0-17 years to the Health Unit, please submit a printout of the vaccines that have been administered or use the following reporting form.

• Vaccine Reporting Form Label (PDF)

Physicians, nurses and pharmacists must report Adverse Events Following Immunization (AEFI) to their local Medical Officer of Health under Section 38(3) of the Health Protection and Promotion Act (HPPA).

AEFIs are to be reported to the Health Unit within 7 days of the suspected adverse event, using the Reporting Form. Once complete, please fax it to us at 519-753-2140.

Once a report is received, a Public Health Nurse investigates the adverse event and reports to the Medical Officer of Health.

If you have any questions about reporting an AEFI, please call us at 519-753-4937 ext. 454.

Report all cold chain failures immediately to the Health Unit.

• During regular business hours (M-F, 8:30 a.m. to 4:30 p.m.)
• 519-753-4937 ext. 452
• After hours

• 519-753-4937 (stay on the line to speak to an operator and ask for the on-call manager to be notified)

Ontario's Universal Influenza Immunization Program (UIIP) provides publicly funded influenza vaccine for all individuals aged 6 months or older.

Licensed and injection-trained pharmacists may only administer publicly funded influenza vaccine to individuals 5 years of age or older.

You can learn more about the UIIP on the Ontario Ministry of Health website.

• CPS Education Program for Immunization Competencies
• Ontario's Routine Immunization Schedule
• Vaccine fact sheets
• Publicly funded Immunization Schedule for Ontario